The software industry is loaded with help manuals and tutorials. It doesn’t matter how complex or easy the product is, a help manual or a tutorial is a must have. Why would someone need a help manual or a tutorial if the product is self-explanatory, obvious, easy to use? In fact why not build applications/products [...]
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When you create training material or an e-learning course, you do a target audience analysis. You basically think from a learner’s perspective while designing a training. You do this so that the learning process is effective. Now when it comes to creating help manuals or user manuals for applications, do you apply the same principle? [...] The objective of a User Manual is to extend immediate help (with respect to using a product) to the target audience. You can call a User Manual highly effective when it helps you: Gather information in one reading Use the product successfully There are so many factors that contribute to an effective User Manual. Some [...] You need to get started with the User Manual only when: You know enough about the product/application you are going to write upon You know your target audience and their requirements Have a workaround knowledge of a few authoring tools Writing a User Manual is like writing a book. Therefore most people get confused as [...] |
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